Support
Help Center
Docs, guides, and answers curated for shoppable video merchants.
Getting started
Install the app, connect your storefront, and publish your first widget.
Uploading videos
Supported formats, size limits, and how to import from social platforms.
Widget customization
Design tokens, custom CSS, and per-device layouts.
Analytics & reporting
What each metric means and how attribution works.
Popular articles
- Why do my views take a few minutes to appear?
- How do I schedule a widget to publish later?
- Bulk assigning videos to a collection
- Migrating from Whatmore or Videowise
- Enabling autoplay on mobile Safari
- Setting up webhooks for order-attribution
Still stuck?
Talk to a human — usually within an hour.